Sale & Service
Our Sales and service network relies on certified agents of proven professional competence and expertise, ensuring qualified advice and assistance along with the supply of original spare parts.
- We have specialised technicians, providing service that is close, fast, customised, and in the customer's language.
- We offer extra services for special campaign periods.
- Extensive availability of service, in terms of resources as well as hours of operation, that is easily contacted from anywhere in the world.
- Our technicians are characterised by their high degree of professionalism, and they are specialised and trained accordingly, offering a polite service and a proactive attitude.
- Immediate telephone support available with technicians specialised in product and machine lines.
- Remote assistance as an added value for clients, allowing our programmer to take control of machines remotely in order to diagnose failures.
- Spare parts are stocked in our sales and service network to assure their availability in the shortest time possible.
- Original spare parts ensure maximum quality.
- Guaranteed availability of spare parts for every machine during a minimum of 10 years since when it´s delivered.
- Option to purchase spare part kits of various levels along with the machine.
- Machine options and accessories available.
Installation and Start Up
- Installation performed by specialists.
- Training included as part of the start up.
- Option to have the machine homologated at the factory before it's shipped to the customer's facility in order to verify operation and to ensure that the machine meets the specifications agreed upon with the client.
Each Machine is delivered with the following manuals adapted specifically for each installation:
- Instructions manual.
- Maintenance manual with detailed lists of spare parts.
- Documentation for cleaning and hygiene procedures.
- In-house team of training specialists.
- We offer training courses in the factory, and courses at client facilities.
- Specific training on-site or at the factory for maintenance personnel.
- We are equipped with modern technologies to provide long distance training (such as video conferencing).
- Training is included as part of the start up. Along with the operational machine, training is provided in the use, maintenance, cleaning, and safety for the client´s production and maintenance personnel.
- We have general Preventive Maintenance Services, as well as those that fit the needs of each client.
Sale & Service Network
PETRUZALEK GESELLSCHAFT Gmbh
Gewerbepark Mitterfeld 10, 81262 Tattendorf - AUSTRIA
Phone: +43 2253 81282 - 229 | Fax: +43 2253 81262 | http://www.petruzalek.at | email@example.com
Adpack Consultoria e Assessoria Empresarial
Av. Júlio Renner, 51, 95780-000 São Paulo, Montenegro - RS - BRAZIL
Phone: 51 3649.3574 - 51 3632.6913 - 51 3632.4341 | http://adpack.com.br | firstname.lastname@example.org
Bratislavska 3228-50, 69002 Břeclev - CZECH REPUBLIC
Phone: +420 519 365 111 | Fax: +420 519 365 112 | http://www.petruzalek.cz | email@example.com
Via Italia, 46, 23846 Garbagnate Monastero (Lecco) - ITALY
Phone: +39 031850607 | Fax: +39 031850704 | http://www.record.it | firstname.lastname@example.org
SYSFEN - Engineering Food Systems, Ltda
Avenida Primeiro de Dezembro 41, Pêro Pinheiro - PORTUGAL
Phone: +351 220168777 | Fax: +351 210999486 | http://www.sysfen.pt | email@example.com
PETRUZALEK com srl
Str. Theodor Pallady, nr. 47, 032258 cladirea HBC, intrarea A, etaj 3, sector 3 (Bucuresti) - ROMANIA
Phone: +4 021 2246900 | Fax: +4 021 2246901 | http://www.petruzalek.ro | firstname.lastname@example.org
ARCXO Group LLC
Bolshaya Moskovskaya 1-3, Office 18 Saint-Petersburg - RUSSIA
Phone: +39 031850607 | Fax: +7 812 905 76 47 | www.arcxo.ru | email@example.com
QUALITECHS PTY LTD.
No 8 Steele St, Steeldale, Johannesburg - SOUTH AFRICA
Phone: +27 11 613 7771/9 | Fax: +27 11 613 7309 | http://www.qualitechs.co.za | firstname.lastname@example.org
Comercial Tecnica Vazquez
Carrer del Pare Fita, 6, 08203 Sabadell (Barcelona) - SPAIN
Phone: +34 937120695 | Fax: +34 935125540 | http://www.ctvazquez.com | email@example.com
PETRUZALEK AMBALAJ SISTEMLERI TICARET D.P.T.S.N.I.V.I.LTD
Beylikdüzü Mah. Birlik Sanayi Sitesi, 5. Cad. D:15-17 Beylikdüzü/İstanbul - Avrupa - TURKEY
Phone: +90 212 8790100-03 | Fax: +90 212 8790104 | http://www.petruzalek.com.tr | firstname.lastname@example.org
ul. Lanžeronovskaja 9. of. 16, 65026 Odessa - UCRAINA
Phone: +38 048 7860100 | Fax: +38 048 7251122 | http://www.petruzalek.com | email@example.com
UNITED ARAB EMIRATES
Jafza View 19.703 , (Dubai) - UNITED ARAB EMIRATES
Phone: +971 4 8865649 | Fax: +971 4 8865639 | http://www.rieckermann.com | firstname.lastname@example.org